Changing your Dynamics partner

Changing your Dynamics partner

Is your current Dynamics partner fulfilling their promises?

Are you thinking of changing your Dynamics partner? Consider Probitas. With a clientele built almost solely on the positive referrals of others, we look to provide a helpful, honest service. For those experiencing lacklustre responses, poor response times or a genuine concern that things aren’t heading in the right direction, it may be time for a change. It doesn’t matter whether you’re on a Navision, NAV or Business Central system, we support them all.

What separates us?

The team at Probitas look to put the customer’s needs first. And with no salespeople at the company, or commission to pay them, the motivations are solely to do the best work we can for the customer. We have consultants with experience reaching as far back as the origin of Navision. The confidence to help you create the best system possible radiates through the work we do! To read a little backstory on us, give the linked post a read.

So how do you do it?

Changing partner is easier than you’d think. After speaking with us, we will need to officially log the switching of partners. You may decide to go through CustomerSource UK or we can complete a form on your behalf which will be submitted to Microsoft.

I’ll do it now then…

Let’s get to know each other first. It’s important to make sure that we are a good fit for you. For example, do you have have a vertical product that can only be supported by one partner? Are we familiar with your industry? Do we get on?

The first step will be to meet up, discuss what you expect from a partner and why you feel you need to move. It may be that we suggest ways to improve your current relationship – a step we have taken more than once. We will ask to have a good look around your system, seeing how you use it and what issues you have. Also, if you have customisations, we will look at the code behind them and understand how they work.

To get in contact with us about the possibility of changing your Dynamics partner, please contact us and speak to one of our experts. We’d love to hear from you!

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